Refund Policy
.Refund & Return Policy
Thank you for supporting our business. We take pride in creating unique, high-quality products and appreciate every order placed with us. Because many of our items are custom-made or produced in limited quantities, we have established the following refund and return policy.
Returns & Refunds
Due to the personalized and made-to-order nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed. All sales are final.
Order Issues
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or if you received the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can review it promptly. We will work with you to provide an appropriate resolution, which may include a replacement or store credit.
Lost or Delayed Packages
Once an order has been shipped, delivery times are the responsibility of the carrier. However, if your package appears lost or significantly delayed, please reach out and we will gladly assist in tracking your shipment.
Contact Us
If you have any questions regarding your order or this policy, please contact us at . We are happy to help and want to ensure the best possible experience with your purchase.
Thank you for your understanding and for supporting our business.